About Your Visit to the VSH Critical Care and Emergency Department
Naturally you are anxious when your pet is sick or injured. So a trip to the emergency animal hospital should be a reassuring experience-- not one made difficult or inconvenient. That's why VSH’s Critical Care and Emergency department focuses on you and your pet at all times during the course of your pet's emergency visit. Our philosophy is to provide excellent, personalized and state-of-the-art care, delivered with skill and compassion.
If you have not visited us recently, here’s what to expect on your visit, along with helpful information.
It's best if you call ahead to the ER, since our staff can give you advice on dealing with your emergency. Also, we can better prepare for you arrival. When you call ahead, the technician will advise you on any immediate actions you need to take, obtain basic information, and make sure you have good directions to our Hospital. The Emergency number is (858) 875-7570.
Complimentary valet parking is available to make the transport of your pet easier.
When you arrive, your pet will be immediately brought to the exam room. While the exam process is underway for your pet, you'll complete your admission forms. Free coffee is available in the reception area.
If your pet needs to be hospitalized, a deposit will typically be required. When your pet is hospitalized, you'll be informed if there's any significant change in your pet's condition or care estimates.
When your pet is discharged, you will be provided a full computerized medical record for the visit. Also, a copy will be sent to your regular veterinarian.
What if you are facing a decision to euthanize your pet? Read more about the decision to euthanize.
Sometimes everyone’s best efforts cannot save a beloved pet. Read more about handling the loss of a pet.
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