I am writing to you in regards to the service and care from the staff at VSH North County on Montiel Road. One of the hardest things I believe someone can go through is the illness of a pet.
I have four at this time, my dog Fergie, her son Gustaaf, and two cat's Dutch and Oscar. Of late I needed assistance with Oscar and as you can imagine was terrifying for me. I knew he was in loving care from the moment that I arrived at the hospital to the moment I returned to have him operated, then again when I picked him up to bring him home.
Your staff is kind and caring. But more than that, they are all smart and efficient. The first doctor I saw was knowledgeable and the PA was also on top of it. I felt bad that I was neurotic about his condition, and scared for his well-being. But they were so understanding and compassionate, it makes all the difference.
I would recommend your hospital to anyone who needs a great vet.
Dr. Ganz is probably the best surgeon, in San Diego. He is so kind and through with his explanation with regards to care and what procedures are necessary. Please let this be known, he is truly a valued asset within your organization.
- Janice C.